This page (together with the documents referred to on it) sets out the terms on which you may make use of our website at starrewards.co.uk (the “Website”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Website. By using our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Website.
We are Valero Energy Ltd, also referred to as “Valero”, “we” or “us” or “our” in these terms and conditions (the “Website Terms”). We are a limited company registered in England and Wales under company number 8566216. We have our registered office at 27th Floor, 1 Canada Square, Canary Wharf, London, E14 5AA. Our company number is 08566216 and our VAT number is GB238924044
The Website gives general information about the Texaco Star Rewards loyalty scheme (the “Scheme”), and allows registered members of the Scheme to access their Star Rewards account, view their points balance, and redeem rewards. If you register for or use the Scheme you will also have to accept the terms and conditions that apply to the Scheme (the “Scheme Terms” – see https://starrewards.valero.com/terms-and-conditions). The Privacy Policy (see paragraph 13 below) applies to your use of the Star Rewards mobile application, the Website and the Scheme.
Accessing our website
We take reasonable steps to maintain the availability of our Website, but we cannot guarantee that it will constantly be available and accessible, and we reserve the right to withdraw access to it at any time, without notice. You should therefore not rely on being able to access the Website all the time, and if you do, we will not be liable for any loss you may suffer as a result. From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must keep those details secret and not disclose them to anyone else. We have the right to disable any login details, at any time, if in our opinion you have failed to comply with any of the provisions of these Website Terms. You are responsible for making all arrangements necessary for you to have access to our Website.
Intellectual property rights
All intellectual property rights in the Website throughout the world belong to us or our licensors and the rights in the Website are licensed (not sold) to you. You have no intellectual property rights in, or to, the Website other than the right to use it in accordance with these Website Terms and the Scheme Terms. TEXACO, STAR REWARDS and the STAR T logo are registered trade marks owned by Chevron Intellectual Property LLC and are used with permission.
You may print off one copy, and may download extracts, of any page(s) from our Website for your personal reference. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged.
You must not use any part of the materials on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Website in breach of these Website Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on information posted
We aim to update our Website promptly and to provide accurate information. However, we cannot guarantee that any of the information on the Website is accurate, error-free or up to date. Website, and nothing on the Website is intended to amount to advice on which you should rely. If you do rely on information posted here, we will not be liable for any loss you may suffer as a result. If the need arises, we may suspend access to our Website, or close it indefinitely.
The Website is for domestic and private use. If you use the Website for any commercial or business purpose, we hereby exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity, and we will have no liability to you for any of the following loss or damage, whether direct, indirect or consequential:
loss of profit, loss of business, business interruption, or loss of business opportunity;
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; or
any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our website
You may use our Website only for lawful purposes. You may not use our Website:
in any way that breaches any applicable local, national or international law or regulation, or that breaches these Website Terms or the Scheme Terms;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
for the purpose of harming or attempting to harm minors in any way;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware (“Malware”).
You must not:
hack, or insert Malware into, the Website;
infringe our intellectual property rights or those of any third party in relation to your use of the Website;
transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Website;
use the Website in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
collect or harvest any information or data from our systems or attempt to decipher any transmissions to or from the servers running the Website and the Scheme.
By breaching this provision, you could commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately
If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. Otherwise, we take reasonable steps to keep the Website free from Malware, but no website operator can guarantee that there will never be malware present on their website. You should take reasonable steps to secure and back up the devices you use to access the Website, including making sure you are using the latest version of your device’s operating system and that you have applied all available security updates and patches. Provided we have taken reasonable steps, we will not be liable for loss or damage you suffer as a result of Malware present on our Website.
Links from our website
Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Other important terms
We may transfer our rights and obligations under these Website Terms to another organisation. We will ensure that the transfer will not affect your rights.
You may only transfer your rights or your obligations under these Website Terms to another person if we agree in writing.
These Website Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
Each of the paragraphs of these Website Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing these Website Terms, we can still enforce them later. If we do not insist immediately that you do anything you are required to do under these Website Terms, or if we delay in taking steps against you in respect of your breaking these Website Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These Website Terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
