This page (together with the documents referred to on it) sets out the terms of use on which you may make use of our website starrewards.co.uk (“Website”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Website. By using our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our Website.

Information about us

starrewards.co.uk is a website operated by Valero Energy Ltd (“we” or “our”). We are a limited company and are registered in England and Wales under company number 8566216 and have our registered office at Fifth Floor, 100 Wood Street, London EC2V 7EX. Our VAT number is GB238924044.

Accessing our website

We cannot guarantee that our Website will constantly be available or accessible or that it will be error free. We reserve the right to withdraw access to our Website at any time (without notice). We will not be liable if for any reason our Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Website for your personal reference and you may draw the attention of others within your organisation to material posted on our Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged.

You must not use any part of the materials on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Nothing on this Website is intended to amount to advice on which reliance should be placed. We disclaim all liability arising out of such reliance.

Our website changes regularly

We aim to update our Website regularly, and may change the content at any time. However any of the material and information on our Website (including material and information about the details and operation of the Star Rewards Scheme) may be out of date at any given time. By using our Website you acknowledge and accept that such material and information may be out of date. We have no liability for any material and information which may be out of date. If the need arises, we may suspend access to our Website, or close it indefinitely.

Our liability

We have no liability for any inaccuracies in any material and information on our Website where there is no breach of a legal duty owed to you or breach of these terms by us. Subject to the above paragraph and to the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any Websites linked to it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our website

We process information about you in accordance with our privacy statement. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions concluded through our site

Any contracts formed through our Website in relation to the Star Rewards scheme are governed by the scheme terms and conditions which are published on this Website (as amended from time to time).The Star Rewards scheme terms and conditions can be viewed here: Terms & Conditions.

Viruses, hacking and other offences

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

Links from our website

Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our Website. These terms of use are governed by English law.

Trade marks

Texaco, the Star T Logo and Star Rewards are brands and trade marks owned by Chevron Intellectual Property LLC and/or Chevron Limited.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. You shall be bound by such changes when you next visit the Website. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Website.

Contact

We can be contacted via:

Email: starrewards@clientemail.eu.com
Post: Star Rewards, P.O. Box 33, Ross on Wye, HR9 9WA.
FREEPHONE*: 0800 234 6336

* Calls made from mobile phones will be charged by service provider