Card Management

I forgot my card so I am missing some Points

Keep hold of your receipt and contact us so we can add any missing Points to your account.

I’ve lost my Star Rewards card

You can request a new Star Rewards card here or alternatively call us on 0800 234 6336.

When will I receive my replacement Star Rewards card?

You will receive it within 10 days (usually 2/3 days allowing for post).

How can I add another card to my Star Rewards account?

You can add a new unregistered card here or alternatively call us on 0800 234 6336.

When will I receive my additional card?

You will receive it within 10 days (usually 2/3 days allowing for post).